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The Role of a Receptionist
The quality of the welcome is essential to the image of the notarial office. The receptionist is the very first point of contact with clients, whether at the front desk or over the phone. Depending on the size of the office, the receptionist may have a variety of tasks and must be versatile.
Receptionist’s Duties
They collect administrative documents, check the content of deeds, and carry out filing formalities with public authorities. They are responsible for land registration procedures. They liaise with all the office staff, as all deeds relating to property transactions must go through them for registration with the tax authorities and the land registry offices.
Skills and Qualities of a Receptionist
- Customer service and empathy
- Client relations
- Rigour and organisational skills
- Versatility