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Checks and recourse

The status of French notaires and the type of relations that they have with their clients imply that they must be subject to stringent codes of professional conduct and checks.
These checks concern both the rigour of their legal work and the manner of maintaining their accounts.

The code of ethics lays the foundations of how French notaires practise and, as a result, of the trust their clients have in them. The code of ethics consists of a set of key values including both duties and obligations. The rules are defined in the National Regulations of the Profession which include several general obligations.

  • As a client, what can I expect from my notaire?

    • The French notaire has a duty of integrity and thoroughness as concerns legal requirements, particularly authenticity.

    • The French notaire is subject to professional confidentiality: as a public officer he may under no circumstances disclose confidential information revealed to him.
      In addition to the criminal and disciplinary action taken against the
      French notaire, he is also liable to be ordered to pay damages.

    • The French notaire has a duty to advise: the client expects a French notaire to explain the various options open to him as well as the consequences of the deeds/documents he signs.
      This duty to advise implies that the
      French notaire is neutral and impartial : a notaire chosen by one client has an obligation of fairness towards him and towards the other co-contracting parties.

  • The notaire is subject to which checks?

    • In order to ensure strict monitoring of the way the French notaire operates, and to report on the actual situation in the office, every office is subject to at least one inspection every year without prior notice. These inspections concern legal handling of files and rigour in maintaining the accounts.

    • Each inspection results in a report submitted simultaneously to the Chairman of the disciplinary tribunal (chambre de discipline) and the State Prosecutor.

    • There are two types of inspectors :
      - the "notaire-inspectors" having their offices outside the departements of the
      French notaires who are inspected (in order to avoid any partiality that closeness may lead to).
      - the accounting inspectors (chartered accountants, auditors, etc.).

    • For the inspection of the notary offices of the departments of Guyana, Martinique, Guadeloupe, Saint-Pierre-et-Miquelon and offices located within the jurisdiction of the Court of Appeal of Saint-Denis, the designation of the inspectors obeys specific rules provided by the Decree of May 2, 2017.

    • The inspectors have extensive investigative powers.
      If they detect any irregularities, they are bound to inform the profession's disciplinary bodies as well as the judicial authorities.
      In order to ensure total transparency and impartiality, these inspectors are notably criminally liable for the thoroughness of their inspections.

  • What is the notaires liability?

    • Civil liability
      Any negligence by the Notaire in the drafting of his deeds and in the checks he is expected to carry out can lead to engaging his liability.
      In order to ensure that it can assume this liability, the profession has a two-layer guarantee system :
      Professional civil liability insurance. The purpose of this insurance is to cover the consequences of damage caused by errors committed by the
      French notary.
      Collective guarantee. The entire profession guarantees the notaire's clients against damage caused by deliberate or criminally wrongful actions committed by the latter that are not covered by their insurance. There is no ceiling to this guarantee.

    • Criminal liability
      French notaire is criminally liable if he knowingly records inaccurate or erroneous facts. Under these circumstances they are open to prosecution for forging public documents.

    • Disciplinary liability
      Unlike criminal action, which implies that a given offence be punishable under a given law, disciplinary action is used for breaches of the code of professional conduct. Disciplinary action is taken independently of criminal proceedings.
      Depending on the seriousness of the offence, disciplinary matters are taken either to the disciplinary chambers or the courts.

  • What can I do if I am disatisfied with my notaire ?

    • Before filing a complaint, try to sort out the problem with your French notaire.

    • - If he agrees that he has made a mistake, a civil liability insurance claim may be made to enable the insurers to investigate the merits of your complaint.

    • - If your French notaire fails to reply, or if you are dissatisfied with the reply, you can write to :

    • - the french notaire's mediator: By applying for mediation with the consumer's mediator. Indeed, a European directive of May 21, 2013, transposed into our law by an order of August 20, 2015, establishes for every consumer " a right to make free use of a mediator of the consumption for the amicable resolution of the dispute which the opposes a professional. "

    • - the Chairman of the Chamber of french notaires : He is empowered to obtain all the information needed about your case to establish how it has been dealt with.
      The Chairman of the Chamber must reply to you. For the Chairman's contact details, see the Chambers of Notaires. If you are still not satisfied, you may file a case with the State Prosecutor (Procureur de la République).

  • Are authentificated legal instruments really a guarantee of security and certainty?

    • Yes. Christiane TAUBIRA, former minister of guardianship and guard of seals objectively recalled that the rate of judiciarization of the conventions in the Anglo-Saxon countries was of 1 for 3, that of the notarial acts in France is 1 for 1070.

    • In his capacity as public officer appointed by the State, the French notaire is subject to many specific obligations. Special disciplinary laws ensure that these obligations are complied with and that the notaires abide by their duty to apply the law and regulations. The French notary is personally liable for all his professional acts.

    • He is responsible for the form and content of the documents he draws up as well as for archiving them. He also has a duty to advise his clients.